Shipping Information

We offer free shipping Australia wide for orders over $100. For orders under $100 a nominal shipping fee of $9.95 will be incurred for regular post and $15.95 for Express Post.

Orders to New Zealand will incur a $16.95 shipping fee for regular post and $24.95 for Express Post.  All orders are shipped from Melbourne, Australia. The store currency is in $AUD.

Once your order is placed, our team will prepare your order for shipping. If ordering before midday Monday - Friday, your order will ship on the same day!

Delivery times can vary but most of our orders arrive within 3-8 business days.

You will be sent shipping updates including tracking information by email.

Low impact shipping

Your order is delivered in 99% recycled cardboard boxes and protected with biodegradable packing peanuts made from plant starch 💚

 

Shipping and Product Delivery Policy

7.1. All shipping and delivery dates are estimates, and any delivery date provided to you by Therawrap is not guaranteed. In addition, weather delays and other unforeseen circumstances may impact delivery time. Therawrap will strive to meet the requirements of your anticipated delivery date. However, Therawrap will not be liable for any losses you suffer due to a delay. 

7.2. You acknowledge that the Purchase Services offered by Therawrap integrate delivery (the 'Delivery Services') through the use of third-party delivery companies (the 'Delivery Service Providers').

7.3. In providing the Purchase Services, Therawrap may provide you with a variety of delivery options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that Therawrap is not the provider of these delivery options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.

7.4. Therawrap currently ships domestically across Australia and to limited locations internationally, by the relevant Delivery Service Providers. If permitted by the Delivery Service Providers, Therawrap can ship to both commercial and domestic addresses and you can have your order shipped to a P.O box. 

7.5. If an item is lost or damaged in the course of the Delivery Services, Therawrap asks that you:

(a) Contact the Delivery Service Provider directly to request a refund; and

(b) Contact Therawrap by sending an email to support@therawrap.com.au outlining in what way the Products were damaged in transit so it is able to determine if the Delivery Service Provider should be removed from the Purchase Services.

Based on 447 reviews
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Glowing

loving this handset, I use it around 3 times per week and have seen my skin improve quite a lot. Starting to get a few comments about my appearance.

Comfortable and warm

Easy to use, hands free. Very comfortable, warm and weighted feels good

Amazing!

I have chronic pain from disability and I also get terrible lower back pain from periods. I love the portability of this. The heat, massage and slight compression are all great. It is a great way to help me last in between my massage appointments.

Need another one!

When are you back in stock I want to buy 2 more for presents. I use mine every day love it.

After standing on my feet all day these are devine

Eye Mask

I have dry eye syndrome and I find it works very well love it!

No longer a skeptic

I was very skeptical about this grounding stuff, until I tried it. Usually I sleep quite poorly often waking during the night and found it almost impossible to get back to sleep. The first night I tried the grounding sheet I slept through the ENTIRE NIGHT for the first time in years. Thinking it was a fluke, after about a week now, it keeps happening. If i wake during the night to go to the bathroom I can now get back to sleep quickly, something I used to dread. I feel great now with lots of energy and I am alert in the mornings where before I couldn't function without coffee. Its real!

it works for me

I've been sleeping with this sheet for almost 2 weeks and I am sleeping deeper and waking up almost pain free

Feels wonderful and does help my dry eyes, lovely product

My aching and restless legs are feeling so much better, I actually can't believe it! I thought for sure it wouldn't work and I'd be returning it. I'm getting another one!

These were gifted to me, they feel amazing and part of my regular pampering at home x

Exactly what I need for work, it is more supportive than I thought and when I have a flare up it manages pain extremely well. Highly recommend.

I can't believe how much is has helped my pain levels, fantastic!

The Therawrap has been a lifesaver for managing my chronic back pain. The adjustable heat and massage settings make it easy to customize for flare-ups. Comfortable and effective!

The Therawrap has been a lifesaver for managing my chronic back pain. The adjustable heat and massage settings make it easy to customize for flare-ups. Comfortable and effective!

I have more energy and don't feel anxious through the day anymore. Highly recommend to try

I have more energy and don't feel anxious through the day anymore. Highly recommend to try

As a busy parent of three, the Therawrap has been a lifesaver! I can wear it while multitasking, and the instant heat and massage settings provide much-needed relief. The battery life is great, though a full charge takes a while.

As a busy parent of three, the Therawrap has been a lifesaver! I can wear it while multitasking, and the instant heat and massage settings provide much-needed relief. The battery life is great, though a full charge takes a while.

Grounding

I didn’t think it would help with menstrual cramps, but the Therawrap is amazing. Highly recommend!

I didn’t think it would help with menstrual cramps, but the Therawrap is amazing. Highly recommend!

Everything feels better after using, just wish I got one sooner

Everything feels better after using, just wish I got one sooner